Webster’s dictionary defines accountability as “an obligation or willingness to accept responsibility or to account for one’s actions”. A lack of accountability can dramatically affect our personal lives as well as our professional lives.
To fully understand what it means to be accountable, I recommend reading “QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life”. The definition and discussion in this book will resonate with situations you experience every day.
I read material on the QBQ over fifteen years ago and even today, I recommend it to all of my clients.